Articles by Mary Newgard

Newgard is partner and senior search consultant for Capstone Search Group, a national recruiting firm dedicated to the insurance industry. For questions and comments, email: asktherecruiter@csgrecruiting.com.

When to Cut Ties With a Recruiter

Even if your concerns seem minor, don’t disregard your gut instinct. If you are worried about actions or behaviors from the recruiter you’re working with, remember that they are doing the same thing with candidates, which is problematic because candidates …

Preventing the Dreaded ‘Offer Renege’

Nothing feels like a bigger gut punch than when a candidate reneges on an offer. I assume you’re like me and prefer to avoid that feeling at all costs. It’s about paying attention to little things that derail the recruitment …

Big Recruiting Challenges Ahead for Insurance Agencies in 2025

Have you felt like hiring and recruiting has been harder lately? It’s tough to find good candidates. People seem less committed to the process. There’s more competition with offers. With so many ups and downs, I sometimes wonder if the …

Viral Work Trends Insurance Agencies Will See More in 2025

Doesn’t it seem like every week there’s a new article, hashtag, or viral video about workplace trends? It can be confusing to keep them all straight. Here are the trends that seem to generate the most interest and engagement from …

Strategies to Recruit Insurance Producers in Today’s Job Market

A surprising question about recruiting emerged in 2024. Insurance agencies have consistently asked me, “What are you seeing in the market for insurance producers?” The fact that agencies are looking for producers doesn’t shock me. It’s the idea that they …

Thinking About Hiring an Internal Recruiter? Here’s Our Advice to Get You Started.

In 2015, my partners and I started the buy-out process at Capstone. In 2018, the purchase was complete, but the real work had just begun. We thought about how to grow the company, which included hiring additional recruiters. For us, …

10 Ideas to Keep Recruiting Activity High When Hiring Slows Down

The best time to recruit is when you don’t have job openings. That motto reminds me to constantly work ahead, focusing on building pipelines and connecting with passive candidates. The hard part is making the switch from open jobs dictating …

Could Your Company’s Recruitment Practices Pose a Liability Risk?

As an insurance organization you understand risk management better than most businesses. You advise clients on how employment practices pose liability risks, but when is the last time you’ve thought about your own risks, particularly when it comes to hiring …

Recruiting Hacks That Instantly Boost Candidate Engagement

Why don’t candidates I reach out to respond?” It is frustrating when people apply for your jobs only to never respond to an interview request, or in the case of LinkedIn, you send an InMail about a job opening that …

Process Improvement Is the Secret to Recruiting Success

I see a lot of insurance agencies sink a never-ending amount of time and money into recruitment in the hopes it will solve the frustrations related to finding candidates and filling jobs. The problem with focusing too much on tools …