Tips to Make the Most of Carrier Relationships October 20, 2025 By Tony Caldwell I remember talking with an agency owner a few years ago who had gotten upset with an insurance carrier with...
Bird’s Eye View: Parallels from Piloting Planes to Leading an Agency August 4, 2025 By Tony Caldwell As a commercial lines insurance producer in a very competitive industry, I looked for every advantage I could uncover to...
Taking a Step Back: Why It’s Important to Take Time to Unwind In an Industry That Never Stops May 19, 2025 By Tony Caldwell Like every kid, I looked forward to the freedom and relaxation of summer vacation with great anticipation when I was...
6 Steps to Breathe New Life Into the Agency’s Growth Strategy March 24, 2025 By Tony Caldwell Nothing works forever. Or at least it will not work as well as it may have in the past. This...
Reflections and Observations: 5 Takeaways from 2024 to Build a Better 2025 and Beyond February 24, 2025 By Tony Caldwell Last year seems like ancient history. Most people seem to have adjusted to the daily whirlwind of information, activity, and...
Missteps and Mistakes: 5 of the Scariest Moments of My Insurance Career November 18, 2024 By Tony Caldwell I remember 1994 when I was running for the United States Senate. My campaign consultants thought I should publish my...
A Fresh Take on Commission: Envisioning a System That Supports the Agent, Carrier and Consumer September 16, 2024 By Tony Caldwell I confess that for a guy who has made his living largely on commissions for decades, I don’t like the...
Upskilling: Three Skills to Sharpen as a Seasoned Agent Who Wants More August 5, 2024 By Tony Caldwell Whether they own their own agency or not, an insurance producer is essentially an independent businessperson. Why? Because a producer’s...
Spring Cleaning: Getting Your Agency in Order for Sale July 1, 2024 By Tony Caldwell Rising interest rates have clipped the bloom from the rose in terms of sky-high sales multiples for many agency sales...
Exploring AI: Fascination with AI, Not Fear Will Drive Success for Independent Agents June 3, 2024 By Tony Caldwell I remember watching Michael Crighton’s “Westworld” in 1973. Two vivid impressions from that experience remain. The first was my date...