Caldwell is an author, speaker and CEO of One Agents Alliance, an alliance of 185 independent insurance agents in Oklahoma, Arkansas, Kansas and California.
February 7, 2022
I have the privilege of speaking with many insurance agency entrepreneurs every year. Virtually all of them are interested in growing their businesses, yet only a few actually do accomplish a growth rate above the rate of inflation. Though they …
January 24, 2022
You’ve heard it said, “if you want to get something done ask a busy person.” While that may be true, if you’re the busy person, there is a limit. Generally speaking, entrepreneurs are driven, hardworking, goal-focused people. They are people …
December 20, 2021
The COVID-19 pandemic isn’t a short-term event. That’s obvious. But the question should no longer be — “when will it end?” As a practical matter, it’s not going to end. When we ask the question “how long will it last?” …
November 1, 2021
As I write this, in the fall of 2021, it’s now clear that we are going to be living and working with COVID-19 for the indeterminant future – perhaps forever. Regardless of one’s opinions about vaccines, masks, social distancing and …
October 4, 2021
In our business — the business of developing insurance agencies — our coaches work closely with agency owners and their teams to develop the business of the founder’s dreams. Along the way, they teach, coach and mentor, cultivating a variety …
September 6, 2021
In virtually every independent insurance agent survey that I’ve ever seen, respondents overwhelmingly list “service” as one of the most important reasons clients do business with them. In fact, when you visit with agents to discuss service, you always hear …
August 2, 2021
Do you remember the first time you rode a roller coaster? I do, and I was absolutely terrified when I felt it pick up steam and hurtle down toward the bottom of the first big dip. As the car began …
July 5, 2021
There is no shortage of articles opining on the future of work after COVID-19, all seeming to believe that virtual work in one form or another is here to stay. I agree. But I also believe the issue is not …
June 21, 2021
For many years independent agencies waited anxiously for a practical multi-company rating system in commercial lines. Now, several easy-to-use products are available to agencies with quoting capability among a growing number of standard market commercial carriers. Companies like Tarmika are …
April 19, 2021
Recently I had a conversation with a well-known author and sales coach of high performers in which we discussed critical characteristics of successful commercial lines producers. One stood out to me. This consummate coach of high performers identified fearlessness as …