Customer Experience News

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Florida Peninsula Adds King as Director of Customer Experience

Feb 8 2021 // The Florida Peninsula Insurance family of companies has hired Mindy King as the company’s director of Customer Experience. This is a new role at Florida Peninsula, which will be focused on building customer...

EasySend and Sompo Japan Join Forces to Improve Customer Experience

Jan 22 2021 // Sompo Japan plans to use EasySend’s no-code development platform to power its marine insurance accident notification system Tel Aviv, Israel, January 22, 2021– EasySend, a no-code platform for building and...

Transit Worker Can Be Compensated, Cannot Sue Employer for Assault Injuries

Dec 4 2020 // A District of Columbia appeals court held that a Washington Metropolitan Area Transit Authority (WMATA) worker cannot sue his employer after requesting compensation under the Virginia Workers’ Compensation Act for an...

Best Agency to Work For Southeast: Darr Schackow Insurance

Nov 25 2020 // There were many reasons that employees of Florida-based Darr Schackow Insurance nominated their employer as a Best Agency to Work For this year, including its work in the communities it serves and how hard it works for its...

Best Agency to Work For Midwest: Korotkin Insurance Group

Nov 25 2020 // Korotkin Insurance Group (KIG) in Southfield, Michigan, may be more than 100 years old, but it’s definitely not stagnating and that’s a definite plus, according to those who work there. With 55 employees and...

Best Agency to Work For Midwest: DSP Insurance Services

Nov 24 2020 // Always do what’s best for the customer. That’s one of the guiding principles at Schaumburg, Ill.-based DSP Insurance Services that employees cited over and over again in 2020 Insurance Journal’s Best...

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