National Section
Business Manners Have Real Dollar Value Is civility in business a relic of the last century? Are buyers and sellers...
For all the attention artificial intelligence is getting in insurance, the fundamental value of the independent agency hasn’t changed. Clients...
Insurance Triathletes Prove their Endurance, Self-Discipline There are far easier ways to spend one’s leisure hours than slogging through tough...
Hospital Injuries Reveal the Most Dangerous Recreational Sports Hospital emergency rooms reveal a lot about the riskiness of certain activities....
Refocus CSRs to Roles Where They Fully Engage Customers Thanks to automation advances, insurance agency tasks that took hours can...