Cover Story

Tow Truck Market Gets Hit Hard as Carriers Exit Market

Tow truck drivers operate in a dangerous world. Every day they face angry drivers while repossessing vehicles, dangerous driving and road conditions, near misses while operating heavy equipment, and close calls on U.S. freeways while hitching up wrecked vehicles. These …

How Smart Building is Changing Construction

With “smart” building becoming the gold standard in today’s commercial construction world, builders, building owners, workers and insurers are dealing with new technologies and risks. These smart technologies — from high tech gadgets aimed at increasing building efficiencies to wearable …

Special Report: Agency E&O: Treat Yourself Like You Do Your Clients

How to Buy E&O You Would Recommend  Independent agency owners spend their entire careers worrying about the risks and exposures of others. Managing the risks of their own agencies can take a backseat to helping their clients. When it …

Dangers in Data Collection: How Much Is Too Much?

How to Help Insureds Manage Customer Privacy Risk Insurance carriers and agents have come to learn that increased data can lead to greater risk for insureds, and they are increasingly advising businesses to disclose data collection practices while seeking to …

Special Report: Best Agencies to Work For 2016

The votes were tallied and the results are in for the 2016 Best Independent Insurance Agency to Work For survey by Insurance Journal. The owners of the Best Agencies to Work For in 2016 highlight different programs or benefits depending …

When the Shooting Stops: The Emerging Risk of Active Shooters

There’s a new insurance market emerging in light of a disturbing reality in today’s world – active shooter risks. The new coverage is meant to address a gray area in insurance policies that may leave insureds vulnerable to claims in …

Trucking Through Cost, Talent, & Regulatory Roadblocks

It’s been a rough ride, full of twists, turns and a few roadblocks for truckers and their insurance specialists. Truckers today face a number of obstacles that have raised the cost of doing business, including tough federal oversight, driver shortages, …

101 Sales, Marketing, and Agency Management Ideas

Emotional Connections.Great brands avoid selling products. Great salespeople cultivate emotional connections with customers. —Harvard Business Review, August 2016 How to Increase Sales.Discuss all coverages applicable rather than just the ones the producer/CSR thinks the client will purchase. As an additional …

Disaster Response: Pandemic Insurance to the Rescue

The shoe may eventually be placed on the other foot for the United States. This nation has a long-standing tradition of innovating products and ideas – particularly insurance products – and then exporting them to other countries. Now the U.S. …

Construction Market Keeps Building: Brokers’ Outlook on Current & Future Opportunities

Amid ups and downs, the construction market has seen steady growth over the past four years, and now construction insurance specialists believe the market is set to finally start to heat up. The intense competition has carriers maintaining a market …

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