Beyond the Portal: P/C Carriers Vie to Create Better Agency Digital Experiences October 18, 2021 By Susanne Sclafane Agent digital experiences are moving to the forefront of property/casualty insurance carrier technology strategies, according to a recent survey report...
Chubb CEO Greenberg Says Some Insurtechs Are More Hype Than Transformation October 18, 2021 By Mark Hollmer Many startups in the insurance world have long promised to transform every aspect of the industry they touch. Speaking recently...
Focus on Culture: Engaging Employees in the Remote Environment October 4, 2021 By JoJo Harris When the pandemic hit, the business world changed rapidly and drastically. Insurance organizations pivoted to focus primarily on keeping their...
Workers’ Compensation Premiums Flat for First Six Months of 2021 October 4, 2021 By Douglas A. Powell A comparison of workers’ compensation direct premium written indicated an overall decrease of approximately 0.3% for the first six months...
Hospitality on the Road to Recovery October 4, 2021 By Andrea Wells The hotel industry has made progress on the road to recovery from the effects of the COVID-19 pandemic, but in...
Beyond the Headlines: Workplace Violence and Workers’ Compensation Claims October 4, 2021 By Kathleen M. Bonczyk Whenever a legal dispute arises as to insurance coverage, the court will evaluate policy language to determine if a specific...
In Changing Housing Market, Home Insurers Struggle with Customer Loyalty: Study October 4, 2021 Home insurers have struggled to develop products and services designed to maximize customer lifetime value for the growing population of...
Insurance M&A Activity Slowed in P/C Sector in First Half of 2021 October 4, 2021 Merger and acquisition activity increased in the first half of 2021 in most insurance sectors but not in the property/casualty...
Logic & Language and Forms & Facts Oh the Tangled Web We Weave…. October 4, 2021 By Bill Wilson To paraphrase Sir Walter Scott, “Oh what a tangled web we weave when we try to figure out coverage under...
Middle Market Firms Miss Out on Agents as Risk Management Resource: Survey October 4, 2021 By L.S. Howard Many middle market companies are failing to use a key risk management resource: their insurance agents and brokers. According to...