A Better Customer Experience: What Agents Should Expect from Insurers October 7, 2024 By Steven Crone and Yiguang Qiu In today’s competitive insurance environment, successful independent agencies have focused on building their agency’s brand. To that end, agents must...
AM Best Downgrades Credit Ratings of Texas Farm Bureau October 7, 2024 AM Best has downgraded the Financial Strength Rating (FSR) to B++ (Good) from A- (Excellent) and the Long-Term Issuer Credit...
AM Best: Unfavorable Operating Performance Key Driver of Downgrades October 7, 2024 Deteriorating market conditions and rising loss costs led to a 60 % increase in rating downgrades of AM Best-rated U.S.-based...
Hurricane Francine Insured Losses Expected to Be Manageable October 7, 2024 Losses from Hurricane Francine are expected to be manageable for property/casualty insurers, with major population centers sparred from the worst...
Redefining the Employee Experience for Today’s Workplace October 7, 2024 By Corey Pinkham An organization’s ability to provide an exceptional employee experience impacts its success in many ways, from driving profitability and growth...
Report: Over 250,000 US Properties Have Repeated NFIP Claims October 7, 2024 By Ezra Amacher More than a quarter million U.S. properties have repeated claims for federal flood insurance, costing the National Flood Insurance Program...
Using AI to Provide a More Human Claims Experience October 7, 2024 By Marc Rothchild The robots are coming — and in some cases, they’re here. Advancements in generative artificial intelligence are enhancing claims processes...
At Mackoul Risk Solutions, ‘Employees Come First’ October 7, 2024 By Allen Laman Instead of becoming a major league umpire, Ed Mackoul chose to help his father build an insurance empire. Ed wasn’t...
How Insurance Industry Can Use AI Safely and Ethically October 7, 2024 By Doug Marquis Several types of artificial intelligence are already being adopted by various parts of the insurance industry and they have the...
Employee-Owned CoVerica Goes the Extra Mile October 7, 2024 By Ezra Amacher Earlier this year CoVerica Insurance rolled out an employee-owned stock program, giving the agency’s staff an opportunity to become part-owners...