“Time is on my side. Yes it is.” — The Rolling Stones Time might be on Mick Jagger’s side. But...
Idea Exchange

An interview was recently published in a major industry publication with a notable ex-CEO of a prominent insurance company. Throughout...
Cyber losses at large companies make the headlines. Hacks at Target, Equifax, JP Morgan Chase, Sony, and Anthem are well-known....

Any agent who has used the National Flood Insurance Program (NFIP) in the past to deliver flood insurance to clients...
A new book, “Start with Why” by Simon Sinek covered this topic and gave us inspiration for this article. “When...

As predicted in the last Tech Talk column, there is reason to cheer a bit about the findings of the...
The Ohio Supreme Court has held two insurers jointly and severally liable to the Ohio Bureau of Workers’ Compensation (BWC)...
The difference between where your agency is today and where it will be in five years from now is in...
Here’s to ruffling feathers: Indeed, entities do exist in the insurance industry that do not look after their customers adequately....
The evolution of the small businesses is creating a service challenge for independent agents and an opportunity for carriers to...