The North Dakota Department of Insurance sent a staff person to assist in Hurricane Katrina relief efforts. Kathy Wolf, a property and casualty complaint investigator who has been with the department for 16 years, spent two weeks in Kansas City, Mo. working on a phone bank established at the National Association of Insurance Commissioners headquarters to assist policy holders across the gulf region with their insurance-related questions.
Wolf, who has worked extensively with property and casualty insurance issues, including those related to the Grand Forks flood, said that her experience in Kansas City was gratifying, adding, “Unfortunately, most people don’t think about insurance until something bad happens. Knowing that I was helping people put their lives back together gave me a sense of deep satisfaction.”
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