Following is a ranking of customers’ satisfaction with their homeowners’ insurance company, based on a 1,000-point scale.
- Amica Mutual (838)
- Erie (801)
- State Farm (789)
- Auto Club of Southern California (782)
- American Family (777)
- CSAA (774)
- Farmers (765)
- Industry Average (761)
- Encompass (760)
- Allstate (760)
- The Hartford (759)
- MetLife (757)
- ACG (755)
- Nationwide (751)
- Safeco (750)
- Allied (745)
- St. Paul Travelers (739)
- Liberty Mutual (731)
- Other* (728)
- USAA** (896)
*”Other” is an aggregate of smaller insurance companies.
** USAA is an insurance provider open only to the U.S. military community and their families and therefore is not included in the rankings
Source: J.D. Power & Associates
Was this article valuable?
Here are more articles you may enjoy.
Accuweather: Winter Storm to Cause Up to $115B in Damage, Economic Losses 
Berkely Says It’s No Longer Pressured to Push for Rate ‘Across the Board’ 
Navigators Can’t Parse ‘Additional Insured’ Policy Wording in Georgia Explosion Case 
Owner of Assisted Living Home Where 10 Died in Fire Denied Access to Insurance Funds From This Issue
