Following is a ranking of customers’ satisfaction with their homeowners’ insurance company, based on a 1,000-point scale.
- Amica Mutual (838)
- Erie (801)
- State Farm (789)
- Auto Club of Southern California (782)
- American Family (777)
- CSAA (774)
- Farmers (765)
- Industry Average (761)
- Encompass (760)
- Allstate (760)
- The Hartford (759)
- MetLife (757)
- ACG (755)
- Nationwide (751)
- Safeco (750)
- Allied (745)
- St. Paul Travelers (739)
- Liberty Mutual (731)
- Other* (728)
- USAA** (896)
*”Other” is an aggregate of smaller insurance companies.
** USAA is an insurance provider open only to the U.S. military community and their families and therefore is not included in the rankings
Source: J.D. Power & Associates
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