If you’re like most consumers, you get lots of mail from banks—banks that already call you a customer and those...
Parting Shots
Wade Spilman was always proud to say that, even though he wasn’t an insurance agent, he spent so much of...
“You’re in good hands.” Those words have a profoundly different context if you happen to be part of a group...
A persistent problem in delivering the insurance product quickly and accurately to the consumer is that there is no uniform...
A persistent problem in delivering the insurance product quickly and accurately to the consumer is that there is no uniform...
I visited Liberty Mutual’s website recently and read information about the company’s plans to form a mutual holding company. It...
I visited Liberty Mutual’s website recently and read information about the company’s plans to form a mutual holding company. It...
Either through personal experience or observation, we all know that during the second half of 2000, Wall Street pummeled the...
Either through personal experience or observation, we all know that during the later half of 2000, Wall Street pummeled the...
To the relief of employers and insurers, Congress overturned the ergonomic regulations adopted by OSHA last year. Despite all the...