Aon Hotline Supports Clients Affected by Recall or Contamination Crisis

October 28, 2014

Aon Risk Solutions and the Aon WorldAware Operations Center have together launched the Aon Re-Call Crisis Center, a new feature to support business clients affected by a recall or contamination crisis. The hotline is designed to provide policy owners with a single source of information to facilitate the prompt activation of crisis management services available via their insurance policy. Both operations are divisions of Aon plc.

Aon Risk Solutions and the Aon WorldAware Operations Center have together launched the Aon Re-Call Crisis Center, a new feature to support business clients affected by a recall or contamination crisis. The hotline is designed to provide policy owners with a single source of information to facilitate the prompt activation of crisis management services available via their insurance policy. Both operations are divisions of Aon plc.

The Aon Re-Call Crisis Center is open 24-hours a day, seven days a week, and acts as a hub to coordinate all the necessary steps of a crisis situation including policy review, contacting the insurers, and the crisis management and claims teams, the company said in a statement. Allowing clients to respond more quickly to a crisis event can dictate how successful an organization can recover from a recall or contamination event. Additionally, the partnership with the Aon WorldAware Operations Center gives policy owners a comprehensive management system that delivers an effective, straightforward solution to help clients manage even the most severe recall or contamination events, the company stated.

As a part of Aon WorldAware Solutions, the WorldAware Operations Center originated as a travel risk management platform that could activate company safe travel insurance policies and contact relevant third parties during the time of an incident. Through the Aon Re-Call Crisis Center, the WorldAware Operations Center has evolved to provide these capabilities to Aon Crisis Management clients.

Was this article valuable?

Here are more articles you may enjoy.