Specialist engineering and construction insurer HSB Engineering Insurance (HSB), part of Munich Re, has appointed Andy Wright as chief operating officer.
Wright will be leading HSB’s operational strategy with primary focus on the delivery of exceptional customer service, IT business support and effective management of ongoing project activity.
Wright brings over 20 years of experience in operational management and joins from the Royal Bank of Scotland where he was the head of the LIBOR Lending Middle Office. Prior to RBS, he worked at Bank of New York Mellon, Unisys, EDS and also spent eight years as a crew commander in Her Majesty’s Armed Forces.
Stephen Worrall, managing director, HSB said: “Customer service and operational excellence is of key strategic importance to our business. Andy’s vast experience in operational management in financial services will be invaluable in the development of operational models and customer experience strategies, which support our business growth ambitions.”
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