Arthur J. Gallagher — the international division of Arthur J. Gallagher & Co. – has appointed David Jack to lead its newly created Technical Advisory Board.
The board will oversee a review of the business’ existing systems to identify ways to improve transactional capabilities and develop new technology powered platforms to enhance customer experience, the company said in a statement.
Jack has over 25 years of software engineering and business transformation experience within the retail, insurance and gaming industries and is currently CIO of MetaPack, an eCommerce delivery business.
He spent two years as the CIO of Hyperion Insurance Group, and prior to this, he was the CIO for thetrainline.com, where he oversaw all aspects of technology. Jack has also held senior roles with Betfair and a number of large US software companies including Citrix.
“David has built his reputation around successfully delivering numerous high profile, high value technology solutions so is ideally suited to lend his expertise to this important initiative. He understands our market and has a unique perspective gained from his breadth of experience working in other sectors, which will be incredibly valuable as we further develop our e-trading propositions,” said Grahame Chilton, CEO of Arthur J. Gallagher International.
“Advances in technology will have an unprecedented effect on how our industry transacts business so it is vital that we embrace it,” Chilton continued.
Having the right platforms in place will increase our operational efficiency and our ability to create innovative products and solutions that deliver a more meaningful customer experience. With David’s expertise, we have a real opportunity to embrace these advantages and enhance our customers’ experience,” he said.
Jack commented: “Arthur J. Gallagher really understands the opportunity for change and has some great global, technical foundations that the team can build on and exploit to drive growth. I’m looking forward to working with the other talented members of the advisory board who all demonstrate an obsessive ‘customer-first’ approach to innovation.”
Source: Arthur J. Gallagher
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