Markets/Coverages: Fidelis Partnership Boosts Automated Broker Submission Process

May 26, 2026

The Fidelis Partnership (TFP) announced a partnership with Howden as part of a new capability in TFP’s underwriting platform, designed to deliver a step change in the automation and streamlining of the pre-bind submission process for complex risks.

Through automated ingestion of broker submissions, the new TFP capability — called “Broker Connect” — is intended to significantly enhance the speed and quality of information flows between brokers and underwriters, enabling faster and more accurate underwriting decisions.

The platform aims to enhance accuracy and data quality across TFP’s underwriting, operations and claims functions, ensuring data flows smoothly post-bind and eliminating the reconciliation issues that create friction across workflows.

It is intended to replace fragmented, manual submission processes with structured data and a digital workflow that reduces friction, removing the need for rekeying and meaningfully improving data accuracy, TFP said.

Howden is TFP’s first broking partner to go live on Broker Connect through ACORD ADEPT, one of the key platforms being integrated into TFP’s platform, which will be used to exchange information between TFP and Howden. This will enable an increased volume of business to be transacted through AI-driven efficiencies.

Broker Connect also incorporates AI-assisted search, enabling underwriting, operations and claims teams to locate and assess historic submission data at pace.

TFP plans to extend Broker Connect to pricing and actuarial capabilities in a subsequent phase, leveraging AI to transform unstructured data into the formats required for modeling and pricing systems — preparing opportunities for underwriter review without manual intervention, and further empowering TFP’s underwriters to direct their expertise towards the complex, value-add risk decisions that underpin its lead underwriting philosophy.

“For TFP, leadership is about empowering our underwriters to focus on where we add the most value – working directly with brokers and the market to find solutions to complex risks,” commented John-Paul O’Hare, group director of Underwriting at The Fidelis Partnership.

“We are excited to be using AI to increase the scale and speed at which we do business with Howden, one of our key partners, with Broker Connect giving our teams greater precision and removing manual processes,” he added. “It also reflects our broader commitment to leveraging AI across the business to help us make expert decisions on complex risks, quickly, efficiently and at scale. We are delighted to be launching this in partnership with Howden.”

“This partnership is a mutual ambition to make the placement process work better for clients. In today’s environment, the ability to move quickly and accurately on complex risks is what clients need from their brokers and underwriters,” according to Sarah Walton, group head of Business Services at Howden.

“This integration will help address one of the most persistent friction points in the market and we are excited to be piloting this with TFP,” Walton continued.

The Broker Connect platform will initially cover TFP and Pine Walk, TFP’s specialist MGA platform, creating a single governed store for broker messages and documents across both businesses.

The Fidelis Partnership is an independent global specialty risk allocator that utilizes its two underwriting platforms, Fidelis Underwriting and Pine Walk, to source and underwrite re/insurance risks across specialty, bespoke and reinsurance pillars.

The Fidelis Partnership is separately owned and managed from Pelagos Insurance Capital Ltd. (formerly Fidelis Insurance Group). The Fidelis Partnership’s investors include the TFP team, Capital Z, Travelers, Blackstone and Further Global, among others.

Source: The Fidelis Partnership

Topics Agencies

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