Michael Fergang has assumed the role of vice president and chief information officer for Grange Insurance, succeeding former CIO Charlie Carter, who will retire December 29, 2006.
Fergang joined Grange in 2001 and has served as both assistant vice president and vice president of application development. In his new role, he will continue to foster Grange’s commitment to “Ease of Doing Business” (EODB) – a key tenet of the company’s strategic mission – by continuing to implement technology initiatives that drive efficiency and create value among agents and associates.
According to Grange Vice President and Chief Administrative Officer Mark Russell, the role of CIO is of utmost importance for Grange, as technology is one of the company’s biggest focus areas. In recent years, a major push toward using technology to streamline business has resulted in tremendous success and recognition within the industry. In the past year alone, Grange has been recognized as one of the Ward Top 50 Property-Casualty Companies for financial performance and customer focus/efficiency; has been honored by Applied Systems for excellent agent-carrier communication; and was recognized as one of the nation’s top performers in a National Ease of Doing Business survey conducted by Deep Customer Connections, Inc.
“Michael has some big shoes to fill in replacing long-time friend and colleague Charlie Carter,” said Russell. “But in the five years he’s spent with us, Michael has demonstrated he’s a perfect fit for this new role by being a champion and a driving force behind our EODB efforts. He really understands our technology and systems and has already been putting his 25 years of technology management experience to work for us.”
Before coming to Grange Insurance, Fergang served as CIO for Swiss Re Life & Health/Midland Insurance Co. in Columbus, where he was responsible for creating and implementing the company’s strategic technology plan for information technology.
Grange Mutual Casualty Group, based in Columbus, Ohio, identifies itself as a $1 billion insurance and financial services provider. Through its network of independent agents, Grange offers auto, home, life, business and farm insurance protection and banking services through Grange Insurance, Trustgard Insurance, Integrity Insurance and The Grange Bank. The company serves policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, South Carolina, Tennessee, Virginia and Wisconsin.
Source: Grange Mutual Casualty Group
Was this article valuable?
Here are more articles you may enjoy.