Elderly Michigan Woman Protests High Home Insurance Bill

December 19, 2011

An 83-year-old woman in Michigan says she won’t suffer silently after an insurance company raised her bill from $585 to $4,092.

Alice LaDuke lately has been standing outside the home office of Auto-Owners Insurance in Delta Township, near Lansing, wearing a sign that says the company wants to whack her with a 600 percent surcharge. She believes it’s terribly unfair.

“I’m sorry I had two claims,” LaDuke told the Lansing State Journal, “but that’s why we have insurance. I don’t go around trying to cheat anybody.”

Indeed, those two claims since 2009 have been cited as the reasons for the whopping increase. A forgotten pot on the stove resulted in smoke damage worth $2,864. A plugged drain in her basement cost the insurer $585.

“I would suggest looking into coverage elsewhere. I apologize for any inconvenience,” Mandy Haggerty of Alder Insurance Agency in Haslett wrote in November.

The newspaper said LaDuke, a Potterville resident, got another letter from Andrew Eriksen, an assistant vice president at Auto-Owners.

“Both of these losses were not fortuitous, and were a result of your actions,” the letter said, referring to the earlier claims. “Unfortunately your past losses are predictive of the likelihood of future similar-type losses. Consequently, our underwriter priced your policy with an appropriate surcharge.”

Auto-Owners spokesman Andy Flanagan told the State Journal that he couldn’t discuss details of LaDuke’s insurance coverage but said she might eligible for other programs “as well as coverage with other companies.”

LaDuke’s two vehicles still are insured by Auto-Owners but her home policy has expired. She may have to go elsewhere for insurance but that poses more challenges.

“This black mark against me would make it very difficult to get insurance with another company,” she said.

LaDuke isn’t putting down her signs yet, even in rough weather. She has marched eight days. Some cars honked in support.

“I won’t melt,” she told the newspaper.

Topics Michigan Homeowners

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Latest Comments

  • July 2, 2012 at 9:27 pm
    sandy duncan says:
    I never filed any claims in 25 years yet Liberty Mu tual here in Michigan raised my rates from 700 to 2600$. When I called and asked why they didn't have an answer for me. It... read more
  • December 23, 2011 at 5:45 pm
    Rachel Bartnicki says:
    AO does not like it when you hold up or post signs with your opinions... Sometimes they even sick their lawyers on you and threaten defamation....just sayin! I wish I could h... read more
  • December 22, 2011 at 3:10 pm
    Jan says:
    I specialize in commercial insurance and we had an apartment complex that had a couple of incidents with tenants leaving things on the stove that resulted in kitchen fire. As... read more

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