Kansas Insurance Commissioner Vicki Schmidt announced the Kansas Department of Insurance recovered $56.7 million for Kansans in 2025
Funds considered “recovered” are calculated when Department staff assists individuals in need of support during their insurance claims process. If a dispute arises between a policyholder and an insurance company, regardless of the type of insurance, the Kansas Department of Insurance investigates the complaint.
Department staff work with the consumer and the company to ensure the insurance policy is followed and benefits are paid accordingly.
KDI received more than 3,000 consumer complaints in 2025, led accident/health (1,263). There were 1,091 auto complaints and 737 home complaints.
In 2025, $29.2 million has been recovered for Kansans though the Consumer Assistance Division.
In addition, staff have assisted Kansans in locating life insurance policies and annuity contracts of a deceased family member or close relationship through the Life Insurance Policy Locator (LIPL), a tool provided to states through the National Association of Insurance Commissioners.
In 2025, $27.5 million has been recovered for Kansans through the LIPL. 2025 recoveries are not final as the LIPL numbers are still being totaled, and cases are still being closed.
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