Travelers Property Casualty has launched a new integrated business system for independent agents. The system exceeds the insurance industry’s standard platform by connecting all aspects of sales and service, allowing agents to cost effectively and efficiently leverage their strength in the small business marketplace. This integrated small business system is a significant expansion of Travelers’ current platform. The new system helps streamline the entire process of acquiring new business and servicing customers while controlling costs and managing workflow – ultimately providing agents with more time to grow their business. The major components of the system include: real-time quoting through agency management systems; browser-based real-time quote, rate and issuance system; public web access; state-of-the-industry service center.
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