The Progressive Corp. is offering auto insurance services and information from progressive.com available on Web-enabled cellular phones and hand-held devices from anywhere in the world, at any time.
“This technology gives consumers even more control of their auto insurance policies and information,” said Alan Bauer, Internet Business Leader, Progressive. “Wireless is the future of communication. It’s a strategic imperative for Progressive to be the first to adopt and use technology that helps take the hassle out of auto insurance.”
The Wireless Application Protocol (WAP) technology that allows Web- enabled phone and hand-held device users to log on to progressive.com is the same technology that allows consumers to purchase their favorite book or check stock quotes instantly online. Early wireless functionality from progressive.com includes the ability to locate a nearby independent agent by entering a ZIP Code, contact the company to report a claim, or get an insurance quote and service an existing account. Future developments include being able to make payments, view information about accounts, coverages and vehicles, as well as check automobile-related recall information, and even be reminded when repairs are complete at an auto body shop.
“With the application, and the future enhancements in wireless communications that allow wireless devices to know the user’s location, the functionality opportunities are limited only by the imagination,” said Bauer. “Making functionality local — by helping people find a local independent agent, for example — is a feature most wireless applications lack today.”
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