Ward Financial Group Conducts Customer Retention Study

August 7, 2001

Ward Financial Group is currently conducting a study on customer retention for property/casualty insurance companies.

The objective of the study is to provide a focused analysis of the customer retention trends and practices in the industry today. Property/casualty insurance companies interested in participating in the study can download the survey and obtain additional information from the firm’s website at www.wardinc.com.

Ward Financial Group is a provider of benchmarking and best practices consulting services to insurance companies throughout the U.S. and Canada. The firm also provides a full range of management consulting, outsourcing and publishing services to the insurance industry.

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