The Hartford Launches Agent Suite of Transactions Using XDTI

May 21, 2003

The Hartford Financial Services Group has introduced a suite of transactions for independent agents who use XDimensional Technologies’ (XDTI) Nexsure agency management system, further increasing agents’ ease of doing business and streamlining workflow for both personal lines and small and mid- size commercial transactions.

For commercial insurance, The Hartford, demonstrating its usual technology leadership, is the first carrier to offer agents real-time quote and issue capabilities for workers’ compensation. It can also accept auto, workers’ compensation and property schedules for mid-sized businesses.

The insurer is also certified for personal lines download with Nexsure, and will soon be offering personal lines real-time rating service to Hartford agents using Nexsure 1.0, XDTI’s newest agency management system.

“Independent agents want the flexibility to choose how they want to work, so we continue to introduce ways to make it easy for them to do business directly from their agency management system. It’s part of The Hartford’s commitment to help agents deliver the highest quality of service to their customers,” said Lisa Cox, senior vice president, eBusiness Technology Solutions at The Hartford.

Commercial Lines Real-Time Quote and Issue for Workers’ Compensation

Commercial lines real-time quote and issue for workers’ compensation is now an option available to Nexsure system users and takes advantage of ACORD XML standards to send data to The Hartford in real-time. Agents are provided an accurate quote within a matter of seconds and can then request issue of the policy at the touch of a button.

Conversion of Auto, Workers’ Comp. & Property Schedules for Mid-Sized Businesses

Further increasing the ease of doing business for agents is The Hartford’s ability to convert auto, workers’ compensation and property schedules into an ACORD XML stream, which is then entered into The Hartford’s internal commercial lines rating and policy writing system. In October 2002, the Hartford became the first insurer to successfully accept this type of transaction, which is based on ACORD XML large commercial standards for middle market business.

Real-Time Rating Service for Personal Lines Auto

The Hartford is working to make it easy for agents using the Nexsure agency management system to get a more accurate real time quote for Personal Lines auto by connecting directly with The Hartford using its real-time rating service. It is one of the first insurers to have this new technology available with Nexsure. The Hartford’s Internet-based direct rating service is an industry-leading technology and provides a single source of contact for rating data. It can accept an ACORD XML personal auto quote request, perform the rating and return the results.

“The Hartford is definitely ahead of the technology curve with its real- time quoting ability. By working together with Microsoft, we can offer agents a true Web-based service,” said Bob Juracka, president, XDimensional Technologies. “XDTI is pleased to provide Hartford agents with new technology like Web-based services on a .NET platform. At the same time, we are still committed to providing essential transactions, like download or the transmittal of auto, workers’ compensation and property schedules for middle market business.”

By leveraging its real-time rating service, The Hartford is well positioned to introduce new technologies in a significantly reduced amount of time.

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