Travelers P/C Adds Real-Time Billing Inquiry and On-Line Policy Summary for Personal Lines

September 12, 2003

Travelers Property Casualty announced that PL Policy Summary and Billing Inquiry are now available to independent agents for Travelers personal lines insurance policies.

These new e-services are accessed directly through Applied Systems or DORIS agency management systems and supplement the wide range of existing e-services currently available from Travelers. These real-time transactions are processed through IVANS Transformation Station, a managed Internet data exchange using Web services and ACORD XML.

PL Policy Summary enables agents to view, print and save insurance policies in real-time without leaving their management system, facilitating a seamless, single-entry workflow. Likewise, real-time billing inquiry allows agents to view their clients’ billing information without having to log on to a separate proprietary system or calling Travelers.

For more information on this offering, agents can call their local Travelers marketing representative or 1-800-842-6761.

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