The Chubb Corporation has established a $1 million fund for disaster-relief efforts related to Hurricane Katrina, with $500,000 going directly to disaster-relief organizations and an additional $500,000 to be used to match employee contributions to relief organizations on a two-for-one basis. If employee donations total more than $500,000, Chubb will continue to match those dollars on a one-for-one basis.
Chubb also issued temporary moratorium on canceling and non-renewing personal and commercial insurance policies in areas of Alabama, Louisiana and Mississippi most severely affected by the hurricane. The moratorium will remain in effect until at least Nov. 1.
“We are saddened by the loss of life and property in Louisiana, Mississippi and Alabama,” said John D. Finnegan, chairman and CEO of Chubb. “We will do everything we can to help our policyholders and fellow citizens put their lives back together.”
Last week, Chubb announced that it was providing its policyholders with alternate means of reporting claims in the event they are unable to reach an agent or broker affected by the hurricane.
Personal insurance policyholders may call the Chubb Customer Center at 1-800-777-2131. The center’s licensed insurance agents can assist them with claims, policy changes and questions until the agents and brokers can resume their regular business operations. The center’s operating hours are 8 a.m. to 8 p.m., Monday through Friday, and 10 a.m. to 2 p.m. on Saturday (Eastern Time).
During the same hours Central Time, commercial policyholders who cannot contact their agent or broker may call Chubb’s Houston office at 1-800-766-6395 or 1-713-297-4600.
Personal and commercial insurance policyholders may also report claims any time via telephone to 1-800-CLAIMS-0 (1-800-252-4670) or on the Internet at www.chubb.com.
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