Will $1.6 Billion Bank of America Settlement Embolden Others? By Tom Hals | April 19, 2011 Email This Subscribe to Newsletter Email to a friend Facebook Tweet LinkedIn Print Article Article 1 Comment April 19, 2011 at 3:26 pm Bluemax says: Like or Dislike: 0 0The customer service to the retail customer will not be impacted however. It cannot possibly be any worse. On hold and transfers to be on hold to once again be transferred to then be hung up on after the last transfer seems to be a business model. Reply Add a Comment Cancel reply Your email address will not be published. Required fields are marked * Name * Email * Comment ΔNotify me of comments via e-mail
The customer service to the retail customer will not be impacted however. It cannot possibly be any worse. On hold and transfers to be on hold to once again be transferred to then be hung up on after the last transfer seems to be a business model.