In response to feedback from its agents, BondExchange, a wholesale surety broker, has upgraded its insurance agent platform bondexchange.com, which offers access to a database of more than 10,000 different surety bonds for their customers.
The new system was designed based on feedback from the thousands of agents that use BondExchange.com. This new system design focuses the user on one question at a time, allowing the agent to move through the application quickly.
According to David Gonsalves, president of BondExchange, the new interface provides “focus and plenty of ‘space’ to ensure they understand exactly what is needed without any unnecessary questions.”
Agents also now have the option to let their customers electronically sign the application, select their quote and payment terms, pay by credit card and receive bond documents instantly.
BondExchange.com was originally launched in January 2017. Based in Charlotte, N.C., BondExchange is a national wholesale surety broker serving the bonding needs of insurance agents for more than 40 years. It is licensed in all 50 states and appointed with more than 30 surety companies.
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