Progressive Embarks on Hiring Binge: 10,000 People in 2019

January 25, 2019

Insurer Progressive said it expects to hire more than 10,000 people in the coming year to support its growth. Positions will include IT and analyst roles, corporate functions, customer care and claims roles.

The Ohio-headquartered company has grown more than 50 percent in the last three years to $30 billion in revenue for 2018.

Here’s a breakdown of the approximate number of positions Progressive said it is looking to fill and where:

  • Austin, Texas – 1,000 (customer service, sales, claims representatives, bilingual Spanish sales and customer service)
  • Cleveland, Ohio – 2,000 (customer service, sales, multi-product sales, claims representatives, marketing, legal, IT, business analysis and more)
  • Colorado Springs, Colorado – 1,100 (customer service, sales, IT)
  • Phoenix, Arizona – 375 (customer service, sales, bilingual Spanish customer service and sales, claims representatives)
  • Sacramento, Calif. – 380 (customer service, bilingual Spanish customer service and sales)
  • Tampa, Florida – 1,500 (customer service, sales, multi-product sales, claims representatives, bilingual Spanish sales and customer service)

Over half of the jobs are based at larger Progressive campuses across the United States, with others located in Progressive field claims offices in more than 250 locations. There will also be work from home positions available in select locations for inbound sales positions, giving people who don’t live near a Progressive campus the opportunity to help customers from the comfort of their home.

“This is the largest hiring forecast in Progressive’s history,” said Chief Human Resources Officer Lori Niederst.

Source: Progressive

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Latest Comments

  • January 26, 2019 at 1:37 pm
    Boonedoggle says:
    With the ongoing downsizing of the "Good Neighbor" insurance company, there ought to be a lot of qualified insurance professionals available to Progressive on the job market. ... read more
  • January 25, 2019 at 1:34 pm
    Charles Ford says:
    Attacking low end Spanish speaking market and illegals occupying what used to be America to help them acquire insuranc e. Good move. Propose to put a lot of non std carriers a... read more

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