How Insurers Are Digitizing Claims with Apps, Photos, Videos, E-Payments and More By Jim Sams | June 11, 2019 Email This Subscribe to Newsletter Email to a friend Facebook Tweet LinkedIn Print Article Article 3 Comments June 11, 2019 at 10:59 pm Virtual Sales via agent says: Like or Dislike: 2 0may be next Reply June 17, 2019 at 5:22 pm RMCN says: Like or Dislike: 1 0That is losing that personal touch. Older clients are not crazy about doing things digitizing. I also see more fraudulent claims. Reply June 23, 2019 at 8:46 pm tj says: Like or Dislike: 0 0Yep, seems like we’re trying to cater to the millennials that want zero human contact while we still have a huge amount of policyholders that do want the human contact. We need a balance of options. Reply Add a Comment Cancel reply Your email address will not be published. Required fields are marked * Name * Email * Comment ΔNotify me of comments via e-mail
may be next
That is losing that personal touch. Older clients are not crazy about doing things digitizing. I also see more fraudulent claims.
Yep, seems like we’re trying to cater to the millennials that want zero human contact while we still have a huge amount of policyholders that do want the human contact. We need a balance of options.