ReSource Pro Acquires 2 Insurance Consulting Firms: Strategy Meets Action, Nolan

January 12, 2021

Insurance operations, analytics and process services firm ReSource Pro said it has acquired two strategic advisory and management consulting firms focused on property/casualty insurance, Strategy Meets Action (SMA) and The Nolan Company (Nolan). The transactions were completed on Jan. 1, 2021.

By acquiring these two firms, ReSource Pro said it is “building on its strategy to deliver business transformation services and operational solutions to insurance organizations.”

The financial details of the transactions were not disclosed.

Boston-based Strategy Meets Action provides strategic insights, consulting services and published research to carriers, service providers, and insurtech startups, including guidance on business strategy, digital transformation, core systems and customer experience. Strategy Meets Action will continue to be led by Deb Smallwood in her new role as senior partner, Carrier Transformation, SMA.

Dan Epstein

ReSource Pro CEO Dan Epstein said the union with Smallwood’s team will “provide insurance carriers navigating their digital transformation journeys, a broader platform of capabilities.”

Founded in 1973, The Nolan Company in Simsbury, Conn., offers consulting services to insurance executives on strategy, growth, technology and operational improvement. Nolan will continue to be led by Steve Discher in his new role as senior partner, Carrier Practice, Nolan.

Discher is also well-known in the industry. He has almost 40 years of experience assisting clients with business performance improvement programs. With a focus on financial and operational improvement initiatives.

Epstein said ReSourcePro will integrate Nolan’s industry knowledge around optimizing new business, claims, underwriting, distribution, customer experience and policy services with its current offerings.

Morgan Partners served as exclusive financial advisor to ReSource Pro in these transactions.

New York-based ReSource Pro provides integrated operational services to insurance organizations. Its global service centers and 5,000 employees address client operational needs around the clock.

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