Amica CEO DiMuccio to Retire at End of 2022

After 31 years at Amica Mutual Insurance, including 17 years as its CEO, Robert A. “Bob” DiMuccio will retire at the end of 2022, the company announced.

“It has been an honor to serve as Amica’s CEO. You’re only as good as the people you surround yourself with, and I’ve been fortunate to work with extremely talented staff and board members who genuinely care about this company,” said DiMuccio in a statement. “Together, we’ve accomplished a lot and navigated some very challenging times – most recently, the impact of the pandemic on our employees and our customers, both of whom were at the forefront of our concern.

Amica said it has never been in a stronger position and DiMuccio has excelled “against virtually every meaningful measure of success.”

Amica earned a national reputation as a leader in customer service, product offerings and ease of doing business during DiMuccio’s tenure. Of particular note, a few years after DiMuccio took office in 2005, the country had to face the Great Recession of 2007-09. DiMuccio worked hand in hand with the board and Amica’s employees to navigate and overcome this challenging time, Amica said.

DiMuccio also deserves high marks for his handling of the COVID-19 pandemic. Amica said DiMuccio and his staff developed, implemented and managed a successful work-from-home staffing plan that enabled the company to maintain its industry-leading customer service standards. A return-to-work program has been equally successful.

“It’s the combined effort of so many people involved in putting the customer first, ensuring that we have the most up-to-date technology to serve them, increasing our brand awareness across the country, giving back to the community through our charitable foundation, and taking care of our employees with benefits that truly make a difference for them and their families,” DiMuccio added in a statement.

After 12 years at KPMG Peat Marwick in Providence, Rhode Island, DiMuccio joined Amica in 1991 as a vice president in Accounting, was promoted to senior vice president, and was awarded the additional title of Treasurer in 1996. DiMuccio was then named Chief Financial Officer in 2001 and executive vice president in 2003, before being named president and CEO in 2005. The title of Chairman was added in 2008.

DiMuccio has been an active leader outside of Amica, serving on the Board of Governors of the American Property Casualty Insurers Association. He’s also past Board Chair of the Rhode Island Public Expenditure Council. Other boards on which he serves or has served include the Property & Liability Resource Bureau, the Greater Providence Chamber of Commerce, the Washington Trust Company and Crossroads Rhode Island. He has also received the Paul Harris Fellow Award, given by Rotary International for outstanding community service.

DiMuccio will continue through the end of the year and be available to ensure a smooth transition to the new CEO, Amica said.

Lead director Donald Julian Reaves expressed tremendous gratitude for the “vision, leadership and outstanding contributions to Amica and the community that Bob has provided. Through his guidance and strategic mindset, Amica sharpened its focus on the customer, which has positioned the company for continued success in the years ahead.”