What is the secret to an insurance claims experience that satisfies customers? For years, J.D. Power has conducted surveys and curated lists recognizing insurers that succeed at providing satisfactory claims experiences. Carrier Management recently asked claims leaders at two of …
For small businesses, the biggest change in the new year will be the arrival of a presumably more business-friendly administration in Washington. But there are other shifts owners should keep on their radar. Among them: changes to state-level overtime and …
The auto insurance industry has weathered its share of storms in recent years. Despite fewer claims in early 2024, carriers still face headwinds when it comes to vehicle complexity and its effect on severity and cycle time. Following are the …
President-elect Donald Trump is adopting a wide-ranging legal strategy in suing media companies over what he describes as false or misleading coverage about him, filing cases under civil anti-fraud laws in addition to defamation lawsuits. Some legal experts say the …
Walmart Inc. and one of its financial technology partners allegedly opened expensive bank accounts for delivery drivers of the world’s largest retailer without their consent, a US consumer protection agency said on Monday. The Consumer Financial Protection Bureau sued Walmart …
In the waning days of President Joe Biden’s administration, the government’s highway safety agency is proposing voluntary safety guidelines for self-driving vehicles. But a rule from the National Highway Traffic Safety Administration putting the plan in place won’t be approved …
Insurance commissioners from nine states are looking to the new Department of Government Efficiency to do away with the Federal Insurance Office. The letter, addressed to DOGE heads Elon Musk and Vivek Ramaswamy, said the FIO’s mission of monitoring the …
Wells Fargo & Co. said it’s leaving the world’s biggest climate alliance for banks, in the latest sign that Wall Street is breaking away from such groups. The company said in a statement Friday that it ended its membership in …
Funds stolen by hacking cryptocurrency platforms surged 21% from a year ago to $2.2 billion in 2024, a report from blockchain analysis firm Chainalysis showed on Thursday. The hacking amount exceeded $1 billion for the fourth straight year and the …
Be on the lookout for Grinch-like characters hanging out at transportation hubs over the holidays. A CargoNet analysis of holiday-period theft data from the past five years shows a heightened risk during the Christmas and New Year periods. The days …
