Q&A on Fire Risk of Lithium-Ion Batteries in Electric Vehlcles August 24, 2021 By Heekyong Yang General Motors Co. has expanded the recall of its Chevrolet Bolt electric vehicles due to a risk of fire from...
‘Hey, Insurance Industry: What About Us?’ Ask Small Businesses as Satisfaction Wanes August 24, 2021 Insurance carriers and agents may want to pay more attention to small business insurance customers, especially those with commercial auto...
Call Center Humans vs. Automation: How to Make Inertia Work for Firms and Customers August 24, 2021 In the digital age, service center operations, including call centers and help desks, are increasingly important to organizations for interacting...
SEC Eyes Rules for Financial Firms’ Digital Engagement Practices: Reuters August 24, 2021 By Katanga Johnson and Chris Prentice The U.S. Securities and Exchange Commission (SEC) will seek input on whether digital customer engagement innovations used by financial firms...
Bankruptcy Judge Says Purdue Pharma’s Sacklers Face ‘Substantial’ Liability Risk August 24, 2021 By Maria Chutchian The judge overseeing Purdue Pharma’s bankruptcy said on Monday that some members of the Sackler family who own the OxyContin...
At Deadline, 6 States Had Not Joined $26B Opioid Settlements with Distributors, J&J August 24, 2021 By Nate Raymond and Tom Hals At least six U.S. states, including Georgia, have decided they will not fully sign on to a proposed $26 billion...
FDA Grants Full Approval to Pfizer-BioNTech COVID-19 Vaccine August 23, 2021 By Carl O'Donnell and Manas Mishra The U.S. drug regulator on Monday granted full approval to the Pfizer Inc/BioNTech SE COVID-19 vaccine, making it the first...
P/C Insurers Boosted Underwriting Net Income 28% in First Half of Year: AM Best August 23, 2021 The U.S. property/casualty industry grew its net underwriting income by 28% in the first six months of 2021 compared with...
It Turns Out That Humans Are Secret Weapon for Autonomous Vehicle Startups August 23, 2021 By Hyunjoo Jin Self-driving startups like Cruise and Pony.ai have begun testing their driverless cars in some parts of California in the past...
Boy Scouts Delays Bankruptcy Step After Judge Questions Legal Fees, Insurer Deal August 23, 2021 By Randall Chase Attorneys for the Boy Scouts of America are postponing a key bankruptcy hearing that was scheduled to start this week,...