The Oklahoma Insurance Department announced that its Consumer Assistance Division recovered $1,088,844 for Oklahoma consumers in the first quarter of 2013.
Between Jan. 1 and April 30, the Consumer Assistance Division closed 1,149 complaints, assisted more than 8,500 consumers over the phone and responded to over 200 emails.
Accident and health insurance generated the most complaints in the first quarter with 400 formal complaints, followed by auto insurance with 235 complaints and homeowners insurance with 123.
The top reason for complaints in the first quarter was claim denial, while delay of claim processing and unsatisfactory settlement rounded out the top three.
Source: Oklahoma Insurance Department
Topics Oklahoma
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