Louisville, Ky.-based Kentucky Farm Bureau Mutual Insurance Co. deployed Guidewire ClaimCenter as its next generation claims management system. ClaimCenter replaces KFB’s legacy claims system.
KFB said it deployed ClaimCenter to improve its levels of customer service to insureds, claimants and agents and to automate its claims processes while reducing cycle time for claims processing. Approximately 1,000 users (300 of which are claim personnel) are now in production with ClaimCenter, serving the needs of KFB’s over 470,000 member families.
ClaimCenter’s technology allows KFB to have real-time views into its claims handling processes and adjuster workloads and has improved communication between its Claims and Underwriting teams.
Guidewire ClaimCenter is an end-to-end claims system for property/casualty insurance.
Source: Kentucky Farm Bureau Mutual Insurance Co.
www.kyfbins.com.
Topics Claims Agribusiness
Was this article valuable?
Here are more articles you may enjoy.
Judge Says Smucker’s Lawsuit Against Trader Joe’s Over Frozen PB&J Can Proceed 
‘Cockroaches in My Food’ Claim Leads to Insurance Fraud Charge 
Russian-Speaking Cybercriminals Used SpaceX’s Cursor AI Tool to Hack 7 Companies 
AIG Executive Chair and Former CEO Zaffino Set to Exit for Palantir 
