Ensera Launches ‘Behind-the-Scenes’ System for the Collision Repair Marketplace

August 16, 2000

Anthony Aquila, founder and CEO of Redwood Shores, Calif.-headquartered Ensera Inc. announced that the company is in the process of establishing itself as the leading provider of automating the repair claims process.

According to Aquila, Ensera is revolutionizing the automotive repair claims processes by allowing all of the commercial participants involved–Insurance carriers, repair facilities, parts and materials suppliers, as well as the consumers–to transact, exchange and share information via the Internet. Aquila said that Ensera is the first company to market a payment escrow management system called ION Claims(tm) that is to be escrowed by one of the world’s largest financial institutions.

In addition to the ION Claims(tm) system, the company plans to roll out additional proprietary components of its automated processing system and expects to announce agreements with at least four major insurance carriers that will all be utilizing the Ensera system in the coming weeks. Customers of carriers who partner with Ensera’s sytem will not only have 24/7 access, but they will also be able to easily file a First Notice of Loss (FNOL) report, find a repair facility in their area via the Repair Facilities Directory and check its Customer Service Index (CSI) rating, schedule a rental car appointment, and even monitor progress of repairs online. For more information, visit www.ensera.com. west3

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