CyberSure.com, the insurance, risk management and employee benefits Web site of Redwood City, Calif.-based ABD Insurance and Financial Services, has taken enhanced online customer service and interactive resources to a new level with the introduction of CyberSure Version 6.
Major advancements in site navigation, timely news updates and the depth and breadth of online resources combine to keep CyberSure out in front of the rapidly changing insurance and risk management needs of ABD clients.
New interactive tools, available 24/7 as an extension of ABD’s client service teams, now allow clients to conduct risk assessment, participate in industry surveys and receive answers to any insurance related questions. The site also offers comprehensive account management support, from accounting tools to claims management services and policy changes.
“Cybersure is a one-stop digital resource for insurance and risk management clients,” said James Bryant, of ABD client salesforce.com. “Instant access to program details, up-to-date industry information and access to CyberSure’s eServices suite means that the user can research and implement changes and additions to coverage in one, secure, online location.”
Legislative updates, benefits compliance information and access to ABD’s enterprise risk management expertise are important additional benefits of the CyberSure experience. The commentary, newsletters and informational articles by ABD specialists that the site contains are a hallmark of the company’s rich history of superior client services and industry leadership.
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