USAA Auto Insurance Reduces Auto Rates 7% for Californians

August 4, 2009

  • September 12, 2009 at 6:53 am
    jack stanton says:
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    USAA notified me this past week that my premiums were increasing $33/month, with no rationale provided. Married couple in our fifties, no kids, no claims, been with USAA for 25+ years and they have had our auto and home insurance as well as our investments.
    Go to some consumer websites and you will see I’m not the only one this has happened to.

  • October 28, 2009 at 10:25 am
    sandy marcotte says:
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    My 7% “decrease”, in actuality, became a 26% INCREASE!

  • November 10, 2009 at 3:19 am
    Robert Felts says:
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    Member for 47 years, no accidents on wife’s or my record within last 5 years, overall excellent driving history. Rate increase was actually 67% until we sold one car and final increase ended up over $800 a year, or 39% increase. I am currently filing a complaint with CA Dept of Insurance. Talks with USAA reps were essentially worthless as the senior reps had been obviously been told to “spin” the increases as best they could. The story supposedly is that the published rate decrease of 7% did not apply to all CA USAA members, although news releases were very specific that the decrease applied to everyone insured with USAA in CA. I’m severely disappointed in USAA, what’s happened to me and in the online comments I’ve recently read. It’s quite obvious that USAA has taken this rate increase route to make up the massive losses in their investment portfolio in 2008. BTW, USAA reps told me this increase request had been waiting for 3 years for approval fm the CA Dept of Insurance. But I received my rate increase notice only one week after the published rate decrease announcement, and had turned 70 only 12 days earlier. Coincidence? I think not. Too bad for what used to be a fine company. I’m very upset with them and will look for other bids now.

  • November 30, 2009 at 7:02 am
    CA Resident says:
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    This is unconscionable and we request a formal inquiry into USAA’s practices in the state of California on the basis of age discrimination and “red-lining”.

    In 46 years we have bought auto, homeowners(with EQ), & a million-dollar liability policy. Since 1999 we have spent $11,500 on auto insurance and over $55,000 on all our insurance with USAA. We brought both my children’s insurance business to USAA. We had two auto claims over 20 years ago and no other claims. My wife’s traffic ticket was over 20 years ago. I have never had a moving violation in 56 years of driving (except for my bicycle). We even pay automatically by credit card to minimize USAA’s administrative cost.

    Thus USAA has made over $55,000 in pure profit on us and now want 47% more. Write letters!



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