Loss Control Results Usually Require Disclosure. An agency that uses non-carrier loss control services, regardless of whether it…
Burand's Agency E&O
Producers Not Having Adequate Knowledge of their Clients’ Industry. An agency can have all the right procedures and…
Offering Cyber Liability. Almost without exception all businesses need cyber liability coverage today and yet relatively few have…
Policies Subject to Audit. Audits are one of the few E&O exposures agencies have that do not involve…
Accepting Payment After Hours. Many agencies continue to accept premium payments even when closed. Customers put their payments…
Claims Draft Checks. Not many agencies have claims draft authority any longer, which I consider a positive change…
AOR/BOR Procedures for Benefits. For some unknown reason, I continually find Benefits Producers thinking the P&C AOR/BOR procedures…
Inflation Factors on Personal Lines Property. Some personal property forms lack automatic inflation adjustments that increase the structural…
Mailing Certificates of Insurance. You should always do what companies tell you to do because they always look…
Privacy Compliance. It’s not serious until you get caught, right? The normal individual human reaction to complex laws…