September 26, 2012
Unexpected Staffing Issues do cause E&O claims. Staffing is not usually the title of a PowerPoint slide in an E&O class but staffing is at the heart of many E&O claims. The simplest way in which staffing causes E&O claims …
September 19, 2012
Staff Licensing. Staff licensing may seem like such an obvious topic that it does not deserve even to be discussed in a blog. However, many facets exist to staff licensing that can and do create E&O exposures, and even possibly …
September 12, 2012
Certificates of Insurance, Part 2.Last week’s blog covered the reason certificates cause so many E&O mistakes due to processing errors. This week’s blog covers the second reason certificates of insurance create so many E&O errors. That reason is agencies are …
September 5, 2012
Certificates of Insurance. Certificates are probably the most frustrating aspect of processing commercial insurance today. A blog is not the place to detail the entire universe of certificate E&O exposures and thankfully, Bill Wilson has written a great manual available …
July 3, 2012
Minor items do cause E&O claims and sometimes your carriers exploit these minor items. Almost every agency occasionally receives law suit papers and every agency knows they have to forward these papers to the carrier immediately. The papers the agency …
June 27, 2012
Do you ever advise your clients the company issued their policy with errors so you’ll send it to them once the company reissues the policy with corrections? The exposure this seemingly good customer service creates is significant. First, if the …
April 26, 2012
The Mississippi Court of Appeals has upheld a ruling that the owners of a Bay St. Louis restaurant cannot collect more than $300,000 they claimed to be owed by a local insurance agent after their business washed away in Hurricane …