Expense Ratio Analysis: AI, Remote Work Drive Better P/C Insurer Results January 14, 2026 By Susanne Sclafane In separate reports last week, AM Best and Morgan Stanley analyzed P/C insurance industry expense ratios, with one reporting a...
Viewpoint: The Convergence of Autonomy and Intelligence Is Reshaping Insurance January 7, 2026 By Manuel Rodriguez Vera The adoption of AI in insurance is a mixed bag, marked by ambitious experimentation on one hand and structural hesitation...
AI, Cyber Insurance and Climate Change Are Key Insurance Themes for 2026: GlobalData December 22, 2025 Artificial intelligence (AI), cyber insurance, and climate change/natural catastrophes are the three themes that will have the biggest impact on...
Allianz Unit Discussing Call Center Jobs Cuts in AI Transition November 26, 2025 By Stephan Kahl Allianz SE is in talks about potential job cuts at its assistance and travel insurance subsidiary Allianz Partners as it...
Insurance Customers Skeptical About AI Processes and Benefits November 25, 2025 While insurance consumers may be warming up to artificial intelligence, 68% say they believe the insurance company gets most of...
Aviva Ventures Backs Indico Data’s Insurance Operations AI October 29, 2025 Boston-based Indico Data, which offers AI-based automation for insurance operations, has received an investment from Aviva Ventures, the corporate venture...
Viewpoint: Insurance and AI – A Double-Edged Sword October 23, 2025 By Jerry Theodorou Artificial intelligence (AI) is revolutionizing the insurance business. Insurers recognize and are already taking advantage of the manifold ways in...
FurtherAI Raises $25M to Alleviate Insurance Industry’s ‘Busywork’ Burden October 9, 2025 San Francisco-based insurance AI start up FurtherAI announced a $25 million Series A funding round led by Andreessen Horowitz to...
With Capital Aplenty and Power of AI, Commercial Lines Promises Opportunity: Willis October 6, 2025 The commercial insurance industry is entering a period of stability and opportunity made possible by an abundance of capital and...
Dutch Insurer Scraps Old-Style Chat Bots Amid Uneven AI Rollout May 28, 2025 By Charlotte Hughes-Morgan and Steven Arons NN Group NV is replacing pre-programmed chat bots in client-facing roles with a version that can interact more naturally with...