February 10, 2025
UnitedHealthcare of North Carolina has agreed to pay a $3.4 million fine and take action to improve claims handling and prevent balance billing for out-of-network treatment after a state Department of Insurance investigation detailed multiple allegations. It’s the largest penalty …
February 18, 2016
Recovering from a medical procedure is always a challenge, but getting hit with unexpected insurance fees can add financial hardship to the process. As health insurance plans become increasingly complicated, more patients are facing unexpected fees when they step outside …
January 20, 2016
Pennsylvania Insurance Commissioner Teresa Miller has announced a proposal to protect health care consumers from surprise balance bills and is soliciting public comment. Surprise balance bills happen when a consumer receives emergency care or has made a good faith effort …
October 5, 2015
Advocates for consumers, insurers, hospitals and doctors clashed on Oct. 1 at a Pennsylvania hearing on surprise bills for expensive out-of-network health care services sent to patients who thought their treatments were covered by their insurance networks. Pennsylvania Insurance Commissioner …
September 24, 2015
Pennsylvania Insurance Commissioner Teresa Miller is reminding health insurers that they must keep their provider directories up to date and that consumers should not pay higher out-of-network costs if they use a health care provider who is out-of-network but, at …
September 10, 2015
Pennsylvania Insurance Commissioner Teresa Miller announced that her department will hold a public hearing on the issue of “balance billing” of health insurance consumers. Balance billing occurs when a patient receives a bill for health care from a provider who …
January 23, 2014
New York hospital patients would no longer wake from surgery with the bad surprise of big bills from an anesthesiologist outside their insurance networks under legislation unveiled this week by the New York Gov. Andrew Cuomo’s administration. Instead, they would …
August 23, 2012
In a move that’s angered consumer advocates and doctor groups, Texas’ top insurance regulator has canceled new rules designed to help consumers avoid getting big bills for out-of-network care. The rules were meant to give more than four million Texans …