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Small Business Satisfaction
Sep 7 2026 // Technology is helping to improve satisfaction levels overall for small business owners, according to JD Powers’ recent 2026 U.S. Small Commercial Insurance Study. The survey showed that small businesses’...
Beware These Commercial Property Endorsements!
Sep 7 2026 // In last month’s column, I made the case for carefully reviewing policy deliverables in order to identify exclusionary forms and, if possible, remove or replace them with less onerous endorsements. That column focused...
US Expanding Long-Range Commercial Drone Testing Program
Aug 31 2026 // The US government is expanding a program for testing out drones in real-world scenarios, focusing on more advanced use cases involving larger unmanned systems, higher altitudes and longer distances. The Transportation...
Arbella Opens Commercial Lines Office in New Hampshire
Aug 31 2026 // Quincy, Massachusetts-based Arbella Insurance Group has opened a Bedford, New Hampshire commercial lines office. The Bedford office gives Arbella its first official brick-and-mortar presence in the state, which the insurer...
Aon Acquires USI Insurance From KKR in $17 Billion Deal Targeting Middle Market
Aug 31 2026 // Aon plc early Monday confirmed a definite agreement to buy USI Insurance Services from private equity firm KKR for $17 billion. Aon said the deal bolsters its goal to target the U.S. middle market segment, building upon...
Why Every Commercial-Lines Agency Needs AI Risk Fluency
Aug 28 2026 // Over the past year, artificial intelligence has quietly moved from experimentation to everyday business operations. Companies have formalized their AI use for everything from drafting client communications, automating...
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