Claims Satisfaction Leaders Reveal Secrets to Success December 26, 2024 By Allen Laman What is the secret to an insurance claims experience that satisfies customers? For years, J.D. Power has conducted surveys and...
Dissatisfied Claimants Put Carriers at Risk of Losing $170B in Premiums: Accenture August 11, 2022 A research report published last week found that one-third of claimants were not fully satisfied with their most recent insurance...
Take This Lemonade and Startups: Insurers Garner Record High Satisfaction Grades March 14, 2017 By Andrew G. Simpson Those uppity insurtech startups might want to take note: About one of every 15 U.S. homeowners insurance policyholders files a...
Auto Insurance Claimants Happy with Speedier Settlements January 25, 2013 Auto insurance customers continue to be pleased with not only with their claims settlement amounts but also with how quickly...