COVID-19 Cast as a Catalyst for Change. Now What? September 9, 2020 By Caribou Honig Look around the corner, what do you see? Answering that question is the most important part of my job as...
Analytics Helping Insurers Identify Workers’ Compensation ‘Mega’ Claims More Quickly August 28, 2020 By Jim Sams The share of “mega” workers’ compensation claims — those expected to cost $3 million or more — climbed steadily since...
How Insurance Claims Pros Are Adjusting to Pandemic Complications April 15, 2020 By Jim Sams The coronavirus pandemic has not shut down the day-to-day business of adjusting claims, but the workload is lighter and claims...
Usage-Based Insurance Pioneer Metromile Now Offering Its Technology as Claims Tool February 20, 2020 Now that most major carriers are selling usage-based car insurance, one of the pioneers in that sector is selling its...
InsureTech Connect: Insurance Industry Needs to Understand What Business It’s In September 26, 2019 By Jim Sams LAS VEGAS — People who buy gasoline generally don’t care for the product or enjoy the experience of pumping gas:...
How Insurers Are Digitizing Claims with Apps, Photos, Videos, E-Payments and More June 11, 2019 By Jim Sams The digital transformation of the insurance industry isn’t just for insurtech startups any more. At Allstate, 60 percent of claims...
How Insurer Deployed Technology to Expedite Wildfire Claims November 29, 2018 By Pat Eaton-Robb As wildfires raged this month in California, insurance claims experts at Travelers sat in a command center 3,000 miles (4,828...
Carlyle Group In, KKR Out as Sedgwick Majority Investor in $6.7 Billion Transaction September 12, 2018 Global claims services firm Sedgwick announced today that funds managed by The Carlyle Group have agreed to become the majority...
Insurance Customers Slow to Adopt Mobile Claims Apps: J.D. Power October 25, 2017 Despite a nationwide advertising blitz for mobile auto insurance apps and widespread use of digital channels to purchase insurance, U.S....
UK Insurer Ageas Uses Artificial Intelligence to Manage Motor Claims May 19, 2017 UK insurer Ageas has begun to use artificial intelligence (AI) technology to help manage its motor claims in partnership with...