claims technology News

Insureds May be Cooling to Digital Claims Experience

Policyholders are starting to pull back from digital channels as the COVID-19 pandemic eases and revert to in-person ways to file insurance claims, a senior executive at Zurich Insurance Group told the Reuters Connected Claims USA event this week. The …

Applied Analytics Isn’t Just for Insurers. Startups Help Claimants Get In On the Action.

Lee Fogle reached down to save his 12-lb. Yorkshire terrier Nemo as a pit bull lunged forward. The attacking dog’s jaws clamped onto his left hand, sending him to a clinic for sutures and starting a 10-month-long insurance battle. “It …

Insurtech Funding News: $118M for Pie; $30M for Snapsheet

There have been two notable funding rounds by insurtechs this week. Workers’ compensation provider Pie Insurance has raised $118 million in new funding, including financing from Allianz and others. Snapsheet, a claims management platform insurtech, raised $30 million in new …

Insurance Technology: InsurTech NY Winners; $3M in GloveBox; Hippo’s Claims Partners; AXIS-Elpha Cyber Service

The Winners Are InsurTech NY announced the winners of its 2021 Early-Stage InsurTech Competition at the InsurTech Spring Conference on March 10. The winners received prizes worth $200K in total. Winners were selected by judging panels grouped by their background—angel …

Nuclear Verdicts – A Case for the Insights That Technology Can Provide

Nuclear verdicts are a hot topic of discussion across our industry. This is no longer some other claims organization’s problem or an issue only arising in transportation-related claims. Claims leaders are acknowledging the risk these verdicts pose to their business …

Tracking Odors in Dangerous Places. The Smellicopter Flies to the Rescue.

One huge advantage of drones is that these little robots can go places where people can’t, including areas that might be too dangerous, such as unstable structures after a natural disaster or a region with unexploded devices. Researchers have been …

COVID-19 Cast as a Catalyst for Change. Now What?

Look around the corner, what do you see? Answering that question is the most important part of my job as an author, speaker, advisor and VC investor. It’s a role that requires a hint of arrogance, since peering around the …

Analytics Helping Insurers Identify Workers’ Compensation ‘Mega’ Claims More Quickly

The share of “mega” workers’ compensation claims — those expected to cost $3 million or more — climbed steadily since 2013 after dropping as construction employment declined sharply during the Great Recession, according to a report by the National Council …

How Insurance Claims Pros Are Adjusting to Pandemic Complications

The coronavirus pandemic has not shut down the day-to-day business of adjusting claims, but the workload is lighter and claims managers are coping with evolving government regulations and guidelines. Crawford & Co. says it has added a new step to …

Usage-Based Insurance Pioneer Metromile Now Offering Its Technology as Claims Tool

Now that most major carriers are selling usage-based car insurance, one of the pioneers in that sector is selling its technology to other carriers as a claims management tool. San Francisco-based Metromile announced that Tokio Marine Holdings had deployed a …