Insurance Customers Slow to Adopt Mobile Claims Apps: J.D. Power October 25, 2017 Despite a nationwide advertising blitz for mobile auto insurance apps and widespread use of digital channels to purchase insurance, U.S....
UK Insurer Ageas Uses Artificial Intelligence to Manage Motor Claims May 19, 2017 UK insurer Ageas has begun to use artificial intelligence (AI) technology to help manage its motor claims in partnership with...
Zurich Insurance Deploys Robots for Personal Injury Claims Handling May 18, 2017 By Brenna Hughes Neghaiwi and John O'Donnell Zurich Insurance is deploying artificial intelligence in deciding personal injury claims after trials cut the processing time from an hour...
Metromile: New App Resolves Some Claims in an Hour December 15, 2016 Pay-per-mile auto insurer Metromile has announced a new automated claims service that allows customers to file a claim entirely from...
Uber-Like Video Service DropIn Lets Adjusters Assess Damage from Their Desks September 2, 2016 By Andrew G. Simpson A new service promises to provide insurance claims adjusters with videos of losses without them ever having to leave their...
State Farm Enhances Claims Reporting App with Object Recognition Technology August 28, 2014 State Farm has added object recognition technology to their Pocket Agent app to make submitting an auto claim via a...
KKR to Buy Claims Technology Firm Mitchell in $1B Deal September 6, 2013 By Devin Banerjee KKR & Co., the private-equity firm led by Henry Kravis and George Roberts, agreed to buy ., the first buyout...