The National Alliance for Insurance Education & Research has announced the winners of this year’s National Outstanding Customer Service Representative...
Customer Service News
Assurant Specialty Property, a provider of insurance services, said this week it is hiring as many as 100 new employees...
Insurance technology company Applied Systems has acquired Artizan Internet Services, a provider of Web-based and outsourced customer service and claims...
Westlake Village, Calif.-based 21st Century Insurance has been recognized for call center operation customer satisfaction excellence for a fifth consecutive...
Let’s not blame CSRs for insurance fraud. Press ‘1’ if you think that is unfair. Insurance customer service and claims...
Insurance customer service and claims representatives may not have realized it, but when they fail to do their jobs, they...
Insurance customer service and claims representatives may not have realized it, but when they fail to do their jobs, they...
Insurance customer service and claims representatives may not have realized it but when they fail to do their jobs, they...
Insurance customer service and claims representatives may not have realized it, but when they fail to do their jobs, they...
Overall customer satisfaction with homeowners insurance companies has declined to the lowest level in five years, primarily due to decreases...