Customer Service News

Top Insurance CSRs by State for 2013

The National Alliance for Insurance Education & Research has announced the winners of this year’s National Outstanding Customer Service Representative...

Be Fair to CSRs

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Let’s not blame CSRs for insurance fraud. Press ‘1’ if you think that is unfair. Insurance customer service and claims...

Be Fair to CSRs

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Insurance customer service and claims representatives may not have realized it, but when they fail to do their jobs, they...

Be Fair to CSRs

By
Insurance customer service and claims representatives may not have realized it, but when they fail to do their jobs, they...

Be Fair to CSRs

By
Insurance customer service and claims representatives may not have realized it but when they fail to do their jobs, they...

Be Fair to CSRs

By
Insurance customer service and claims representatives may not have realized it, but when they fail to do their jobs, they...