The first meeting of the Task Force on Policyholder Services and Relations to Citizens Property Insurance Corp. took place yesterday...
Customer Service News
Job compensation The next big question is what is fair compensation? The first criterion is to make sure it is...
Ruth Phillips, CISR, CPIW, of the Morrell Agency Inc., in Magnolia, Mississippi, was awarded the 2004 National Outstanding CSR of...
Proactive and personalized service are an important part of what consumers say they want from their independent insurance agent or...
Suzette Cyr, of the RL & G Agency Inc., North Franklin, Conn., and a member of the Professional Insurance Agents...
The National Alliance for Insurance Education & Research, based in Austin, Texas, recently announced the selection of the state winners...
The reason independent agencies struggle to attract customer service representatives (CSRs) is that agencies just do not pay them enough....
East News • April 15 “Right on the mark. Problem is that the insurance companies think the agency system would...
East News • April 15 “Right on the mark. Problem is that the insurance companies think the agency system would...
East News • April 15 “Right on the mark. Problem is that the insurance companies think the agency system would...