UK Seeks to Reform How Motor, Home Insurers Treat Loyal Customers September 22, 2020 The Financial Conduct Authority has set its sights on revamping the UK motor and home insurance marketplace to help customers,...
Auto Insurance Customer Loyalty Is Declining. Here’s Why. October 15, 2019 By Tom Super Last year more than $6 billion in advertising was pumped into the marketplace to encourage consumers to shop and switch...
Insurers Face Risks of Declining Customer Loyalty, Tech-Savvy Firms: Accenture August 4, 2015 Insurers are not keeping up with rising customer expectations and will need to offer more innovative products and ally with...
The ‘Switching’ Economy: Consumers Open to Buying Insurance from Google, Amazon, Verizon February 7, 2014 New global research finds that as many as two-thirds (67 percent) of insurance customers would consider purchasing insurance products from...